AI SUPPORT FAQ REVIEW - INPUTS - VERSION 1 Fictional store: Paper Finch. All policy excerpts and cases are made up. Use the current policy for all cases. The archived excerpt is not in force. CURRENT POLICY V3 P1. Unopened standard items: request a return within 14 calendar days of delivery. P2. Custom items are not eligible for ordinary returns. If a custom item arrives damaged, report it for review under P3. P3. For delivery damage, contact support within 7 calendar days of delivery with the order reference and a photo. Support reviews the report before deciding the next step. A refund or replacement is not guaranteed. ARCHIVED POLICY V2 Unopened standard items: request a return within 30 days of delivery. FAQ-01 Question: How long do I have to request a return for an unopened notebook? Draft: You can request a return within 30 days of delivery. FAQ-02 Question: My custom notebook arrived damaged. Can you help? Draft: Custom items are final sale. There is nothing we can do. FAQ-03 Question: A standard item arrived damaged. What should I do? Draft: Send us a photo and you will get an immediate refund. For each ID, identify the unsupported wording, cite the current policy section, and write a corrected answer. Do not invent remedies or exceptions.